PRIVACY POLICY

We understand that your privacy is important to you and that you care about how your personal data is used. This privacy policy outlines how your personal information is collected, used and shared when you visit or make a purchase on www.gvdsshop.com (our "Site")

PERSONAL INFORMATION WE COLLECT

When you visit our Site, we automatically collect some information from your device such as web browser, IP address, time zone, location etc. Additionally whilst browsing, clicking through pages and products on our Site, we collect information about how you interact including where you have navigated and the pages/products you have viewed including any websites or search terms that referred you.Once an order is placed or attempted on our Site, information including; name, email address, shipping/billing address, phone number and payment information is also collected. This information is usually shared with us from the payment processing services we use including; Shopify and Shop Pay, Apple Pay, Google Pay, Klarna and Clearpay.

HOW WE USE YOUR PERSONAL INFORMATION & WHO IT IS SHARED WITH

Any personal information collected when visiting or placing an order on our Site must always have a lawful basis for usage. We use the information collected and may share with or in the following ways:

  • With service providers we use or engage with to ship your package including Information such as your name, shipping address, email address and phone number in order to carry out successful fulfilment. Your payment details will never be shared.
  • With Service providers we use or engage with to handle your package including Information such as your name, shipping address, email address and phone number in order to carry out successful fulfilment. Your payment details will never be shared. 
  • With service providers and marketing tools we may use to send emails and communications regarding orders, products and services that may be on offer.
  • For the screening of orders for potential risk and or fraud including; names, IP addresses, shipping/billing addresses, phone numbers, email addresses. If or when fraud is committed on our Site, this information can legally be shared with organisations including; law enforcement agencies, local police forces, and or site/apps that prevent fraud. Please note, these organisations may share and retain your information.
  • With or to any professional advisors acting on our behalf including lawyers, bankers, auditors and insurance companies 

YOUR RIGHTS

Under GDPR you have the following rights in relation to the personal data we hold about you:

  • The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
  • The right to access the personal data we hold about you.
  • The right to have your personal data rectified and or updated if any of your personal data held by us is inaccurate or incomplete.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data.

HOW LONG YOUR PERSONAL DATE IS KEPT

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept until you request for it to be deleted

CONTACT US

To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details: info@gvdsshop.com.

CHANGES

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.